Terms of Service
Last Updated: 6/6/2024
Introduction
This website is operated by DJR Authentication. Throughout the site, the terms “we,” “us,” and “our” refer to DJR Authentication. By accessing this website, you agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein.
Service Conditions
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Appraisal and Authentication Process
We provide thorough appraisal and authentication services. Fees are based on size, complexity, and time required. Timelines may vary. Our experts evaluate items with the utmost care and professionalism, considering factors such as provenance, condition, rarity, and historical significance.
Item Submission Guidelines
Items must be submitted according to our guidelines, which include format and condition requirements. Documentation such as provenance history may be required.
Ownership and Rights
Appraisal reports and authentication certificates remain our property. Users receive a personal, non-transferable license to use these documents.
Confidentiality
We prioritize the confidentiality of user information and ensure it is used only for appraisal and authentication purposes.
Transactions and Payments
Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us.
Payment Processing
We use Stripe for secure payment processing. Your payment details are handled with the utmost security.
Modifications to Service and Prices
Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue the Service at any time.
User Engagement
User Comments and Feedback
If you send us comments, feedback, or other submissions, you agree that we may use them without restriction. We may monitor, edit, or remove content that we determine is objectionable.
Testimonials and Reviews
User testimonials and reviews may be featured on our website. We may moderate or verify these for authenticity and relevance.
Contact Information
Questions about the Terms of Service should be sent to info@djrpro.com.
Dispute Resolution
Dispute Resolution
In the event of a dispute, users should contact customer support. If unresolved, mediation or arbitration may be suggested.
Liability for Appraisal and Authentication
Our liability is limited to the cost of the appraisal and authentication services provided. Disputes or challenges to appraisal results are addressed through our dispute resolution process.
Legal and Compliance
Governing Law
These Terms of Service shall be governed by the laws of South Carolina, United States.
Severability
If any provision of these Terms is determined to be unlawful or unenforceable, it shall be severed from these Terms without affecting the remaining provisions.
Termination
These Terms of Service are effective unless terminated by either you or us. We may terminate this agreement at any time without notice.
Entire Agreement
These Terms of Service and any policies posted by us constitute the entire agreement between you and us.
Changes to Terms of Service
We reserve the right to update or change these Terms of Service at any time.
Additional Services
Shipping and Handling
Users are responsible for shipping costs. We recommend insurance and tracking for valuable items.
Reschedules & Cancellations
Provide at least 24 hours' notice for a full refund. Thank you for your cooperation.
Personal Information
Your submission of personal information is governed by our Privacy Policy.
Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Prohibited Uses
You are prohibited from using the site for any unlawful or unauthorized purpose.
Disclaimer of Warranties; Limitation of Liability
The Service and all products and services are provided "as is" and “as available.” We shall not be liable for any damages arising from your use of the Service.
Indemnification
You agree to indemnify and hold us harmless from any claims or demands arising from your breach of these Terms of Service.